The marketing of even a single food:
product
can be a complicated process involving many producers and companies. The food
marketing system is the largest direct and indirect nongovernment employer in
the United States. Pomeranz & Adler, 2015, define food
marketing is defined as a chain of marketing activities that take place within
the food system between a food organization and the consumer. This has the
potential to be a complicated procedure, as there are many processes that are
used prior to the sale the food product. These include food processing,
wholesaling, retailing, food service and transport. Due to these many
processes, a multitude of organizations have to be involved in the sale of one
food product. For example, approximately fifty-six organizations are involved
in the making of one can of chicken noodle soup. These organizations not only
include the processors who make the ingredients for the product, but also
involve the companies who manufacture the cans, print the labels and transport
the product. Therefore, on a global scale, the food marketing industry is one
of the largest direct and indirect employers.
For Schaffner & Schroder, 1998, food
marketing is the act of communicating to the consumer through a range of
marketing techniques in order to add value to a food product and persuade the
consumer to purchase. This includes all activities that occur in between the
completion of a product through to the purchasing process of consumers. Food
marketing systems differ worldwide due to the level of development in the
particular country, economically and technologically (Kaynak, 1999).Understanding
and interpreting a particular countries food marketing techniques also requires
taking into account the socio-economic, cultural, legal-political and
technological environment of that country (Kaynak, 1999).
In the fragmentation phase, the United States was divided into numerous geographic fragments because transporting food was expensive, leaving most production, distribution, and selling locally based.
In the unification phase, distribution was
made possible by railroads, coordination of sales forces was made possible by
the telegraph and telephone, and product consistency was made possible by
advances in manufacturing. This new distribution system was led by meat
processors such as Arm our and Swift in Midwestern cities and by companies such
as Heinz, Quaker Oats, Campbell Soup, and Coca-Cola, which sold their brands
nationally.
In deciding what type of new food products
a consumer would most prefer, a manufacturer can either try to develop a new
food product or try to modify or extend an existing food. For example, a sweet,
flavored yogurt drink would be a new product, but milk in a new flavor (such as
chocolate strawberry) would be an extension of an existing product. There are
three steps to both developing and extending: generate ideas, screen ideas for
feasibility, and test ideas for appeal. Only after these steps will a food
product make it to national market. Of one hundred new food product ideas that
are considered, only six make it to a supermarket shelf.
The food industry faces numerous marketing decisions. Money can be invested in brand building (through advertising and other forms of promotion) to increase either quantity demanded or the price consumers are willing to pay for a product. Coca-Cola, for example, spends a great deal of money both on perfecting its formula and on promoting the brand. This allows Coke to charge more for its product than can makers of regional and smaller brands. Manufacturers may be able to leverage their existing brand names by developing new product lines. For example, Heinz started out as a brand for pickles but branched out into ketchup. Some brand extensions may involve a risk of damage to the original brand if the quality is not good enough. Coca Cola, for example, refused to apply the Coke name to a diet drink back when artificial sweeteners had a significantly less attractive taste. Coke created Tab Cola, but only when aspartame (NutraSweet) was approved for use in soft drinks did Coca Cola come out with a Diet Coke. Manufacturers that have invested a great deal of money in brands may have developed a certain level of consumer brand loyalty—that is, a tendency for consumers to continue to buy a preferred brand even when an attractive offer is made by competitors. For loyalty to be present, it is not enough to merely observe that the consumer buys the same brand consistently.
In recent years, food marketing has been
criticized by professionals as being a major factor in contributing to
childhood obesity. Nestle (2006) suggests that food marketing purposely targets
children who are easily influenced at such a young age to eat high-sugar drinks
and food with little nutritional benefit. The fact that areas of food marketing
are linked to obesity is concerning, as well as how easy it is to market to
children and affect their food choices. Television and print media still stand
as the traditional communication channels for food marketing, but other popular
approaches are also more prevalent these days. These include the Internet,
toys, packaging, video games, blockbuster films, character licensing of
children's toys and celebrity advertising (McGinnis, Appleton Gootman, &
Kraak, 2006). The employment of these food marketing strategies is growing, and
are said to be partly responsible for swelling rates of childhood obesity
(Cartere, 2009).
Product placement in children's films and
television shows gives food marketers more power to get children familiar with
their brand and to directly interact with this market segment (Cartere, 2009).
The power brands have through food marketing on television is significant
because television audiences automatically are more enticed in an advertisement
as it is playing in front of them, forming stronger predispositions for brands
(Kline, 2010). Accusations come into play when this saturation happens as
children are not equipped with adequate knowledge to make smart nutritional
choices, and food marketing is therefore sometimes blamed for children's
unhealthy lifestyles (Kline, 2010). Children are a fast expanding market
segment, firstly because they yield influence over their parents buying, but
also because they are future consumers themselves (Cartere, 2009). Food
marketers capitalize on the fact most children trouble their parents for a
product they have seen on television until they receive it, giving children
high bargaining power. According to McGinnis et al. (2006), by the time
children are two years old, the majority can identify brands in supermarkets
and demand them by name. It has been argued that marketers also portray some
foods to children as exclusive only to them, implying children know better
about their nutrition than their parents.
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